FAQs
Frequently Asked Questions about Xinaps, generic answers to our commonly asked questions.
You need nothing to install, but Microsoft Windows (obviously).
You need Autodesk Revit to run the plug-in. The app instantly appears in the ribbon in A...
Mon, 19 Dec, 2016 at 11:33 PM
No, an
installation of any Xinaps app automatically includes all apps on your Revit.
So just one installation of one app is enough.
Mon, 22 Aug, 2016 at 2:49 PM
Just go to
your Windows Control Panel > Add or Remove programs, search for Xinaps and
uninstall. That’s it!
Mon, 22 Aug, 2016 at 2:49 PM
Your serial key used to be sent to your email adress before. So first check your email archive for an email with subject “Your Xinaps Serial Key” from sup...
Mon, 30 Jan, 2017 at 2:21 PM
If
you get the message “trial expired”, please buy the app from our website. Or
contact us at support@xinaps.com
If
you get a message “licen...
Mon, 22 Aug, 2016 at 2:42 PM
It's possible that you get an error when activating the app.
As a response to the activation, you will see "Activation failed"
Reg...
Mon, 22 Aug, 2016 at 2:36 PM
What do I need to change to my internet connection security settings to make Xinaps activation work?
If you get an activation error like "Time out when logging in", "Unspecified error occurred", or "Invalid request" The Xina...
Tue, 10 Jul, 2018 at 2:11 PM
Yes you
can! But only with a floating license package.
A regular license is just fitted for one person on one computer.
Please contact sales@xinaps.c...
Mon, 22 Aug, 2016 at 2:51 PM
Yes, you
surely can! Even better, we have a special educational program by offering all
Xinaps apps for free!
We just
would like to receive your ...
Mon, 22 Aug, 2016 at 2:45 PM
If you get an error with opening Xinaps in Revit, please check the following steps: Did you try opening the app from the Xinaps sample project? The Xina...
Mon, 10 Sep, 2018 at 1:25 PM